IT Recruitment & Consulting Services.

As a solution architect you are responsible for designing and overseeing the implementation of complex software solutions. You work with various stakeholders, including developers, Product owners, delivery leads, business users, and organizational leadership in order to identify the requirements and constraints of a project, for which you develop, document and align a comprehensive plan to achieve the desired outcome.

As a solution architect you are responsible for ensuring that the architecture of the solution is scalable, maintainable, extensible, secure, and meets the needs of the business. You also provide technical leadership and guidance to the development teams throughout the project lifecycle.

We are looking for a candidate with an independent, proactive-by-default and structured working attitude in which you are a trusted decision partner for both leadership and IT teams. As a solution architect you understand that making long-term solution choices will typically be a balancing act between conflicting interests: desirability, feasibility, short- & long-term cost, sustainability, maintainability, extendibility, functional & technical consistency. You don't just understand this tension, you lead it.

Which tasks can you expect?

• Design and implement complex software systems and solutions that meet business needs
• Work closely with other members of the IT- & business team to ensure that all systems are designed and implemented in a way that meets business requirements
• You will work in Lead to Cash programs, involving the following areas: SAP S/4, SAP CPQ, Salesforce, Kimble/Kantata, ..
• Ensure that all software systems are scalable, secure, reliable, and maintainable
• Develop technical specifications and design documents.
• Together with the other architects, you establish an architectural repository to consolidate all design information in one easily accessible location. You ensure that all relevant information from your assignments is stored in this central repository.
• Provide technical leadership & guidance to development teams, while also helping them to become more autonomous
• Manage & monitor your own workload, define the scope upfront & clearly, making clear agreements with your internal customers about what can (not) be expected exactly by when, and steering towards these agreements.

The Global IT department is looking for a passionate, inquisitive, detail oriented and customer focused Business Analyst to join our growing team.    
A key goal in Global IT is successful collaboration with IKO key business leads and stakeholders to deliver on prioritized corporate initiatives.    We strive to improve our processes regularly; utilizing new technologies, leading practices and experiences from our personnel.   
The IT Business Analyst role will focus on a global ERP Deployment project working directly with key business leads to collect business requirements, prepare functional specifications, prototype defined functionality and assist in the overall organizational change associated with a global deployment. The underlying ERP platform is JD Edwards.
You will work closely with the ERP project leadership team, Business Process Owners, Business Analysts from other functions, and IT Management to ensure the project progresses along agreed timelines and meets the key business requirements and success criteria.
Key Responsibilities:

• Design the global ERP solution including documenting business processes, business scenarios, detailed business requirements, prototyping solution, writing and coordination of test script execution, monitoring and training on system changes

• Participation in detailed Conference Room Pilots and User Acceptance Testing activities in line with the global deployment timeline

• Develop/update materials for training end/key users; i.e. appropriate system process documentation, procedures and / or work instructions

• Identify continuous improvement opportunities

Travel within North America and to European locations will be required

• think out a conceptual & functional analysis that brings the client’s requirements in line with the end user’s needs
• take part in the technical analysis and development phase
• integrate the various software components in the Client’s IT environment
• participate in technical projects (JAVA, SQL,…)
• be part of a the company team working in closed collaboration

Detailed Job Responsibilities

• Execute master data setup and configurations within ERP systems.
• Coordinate data requests and ensure compliance with data quality standards.
• Analyze business requests for accuracy and alignment with company policies.
• Monitor data quality, perform cleansing activities, and identify process improvement opportunities.
• Collaborate with business teams to provide data-driven insights and support the resolution of master data issues.

• Review and improve guidelines for master data requests.
• Provide support to IKO business departments regarding master data.
• Contribute to internal projects involving data analysis and process optimization.

• Apply data audit methods and procedures to ensure data integrity.
• Participate in internal projects that require data and business analysis.
• Collaborate with cross-functional teams to gather requirements and provide analytical input.

As a Technical Account Manager, you collaborate with sales, service, R&D, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
Your responsibilities
Your main responsibility as a Technical Account Manager is to take the lead on the technical implementation part of the deal to close the deal together with sales.
Besides that your responsibilities are the following:

• You provide presales technical expertise to the sales team and customers during the sales process and give technical input into bid proposals, projects and technical documents within the sales process, and identifies additional sales opportunities within existing customers. Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed architecture. Develop an effective communication with the customers and partners.

• You create and maintain own network with technical partners and customers to be in control of changes and to be informed about changes in the market. Maintains up-to-date and comprehensive knowledge of the organization’s and competitors’ products and/or services and translate into requirements for the company products. Participate in conferences, shows, exhibitions when appropriate. Opportunistically pursues additional business development opportunities within customer firms, ensures these opportunities are effectively covered and followed by the sales team.

• You collaborate with sales, service, R&D, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers. Support during customer roadmap/project meetings with Marketing and Sales if required. Monitors R&D / customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure. Provides coaching and professional development to company’s members. Need to provide the feedback to product development regarding the customer feedback and market trends.

The Project Manager is responsible for leading and managing projects from initiation to completion, ensuring that projects are delivered on time, within budget, and according to the specified requirements. This role involves coordinating cross-functional teams, communicating with stakeholders, and overseeing project resources to achieve project objectives.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Create work breakdown structures (WBS) and allocate resources accordingly. Identify and manage project risks
• Team Leadership: Lead and motivate cross-functional project teams, providing guidance, direction, and support throughout the project lifecycle. Foster a collaborative team environment conducive to creativity and innovation
• Stakeholder Management: Communicate effectively with stakeholders to ensure alignment of project objectives with organizational goals. Manage stakeholder expectations and provide regular project updates
• Resource Management: Allocate resources efficiently, including personnel, budget, and materials. Monitor resource utilization and make adjustments as needed to optimize project performance
• Risk Management: Identify potential risks and develop risk mitigation strategies. Proactively address issues that may impact project scope, schedule, or budget. Implement contingency plans as necessary
• Quality Assurance: Ensure deliverables meet quality standards and adhere to project specifications. Conduct regular quality reviews and implement corrective actions as needed to maintain project quality
• Budget Management: Monitor project budgets and expenditures, tracking costs and variances throughout the project lifecycle. Ensure projects are delivered within budget constraints and justify any deviations
• Communication: Facilitate clear and timely communication among project team members, stakeholders, and other relevant parties. Prepare project status reports, presentations, and documentation as required
• Change Management: Manage changes to project scope, schedule, or resources, assessing the impact on project objectives and stakeholders. Implement change control processes to document and track changes effectively
• Closure and Evaluation: Lead project closure activities, including formal acceptance of deliverables, handover to operational teams, and post-project evaluation. Capture lessons learned and best practices for future projects