Senior Global System Engineer

AntwerpenIBuilding & Construction

Job description Key Responsibilities:
  • Follow Global IT Service Management processes (when published), including change, incident, problem, service level, knowledge, and request fulfillment management.
  • Collaborate with IT staff, service providers, and end-users to maintain the company’s core infrastructure.
  • Provide level 2 or 3 support for global core infrastructure issues within defined SLAs and OLAs.
  • Participate in on-call rotation to troubleshoot incidents outside of business hours.
  • Ensure uptime, resilience, and performance of core infrastructure.
  • Assist in managing and planning capacity for core infrastructure, including storage environments.
  • Create and maintain documentation for technical procedures and policies related to core infrastructure.
  • Work with project teams, providing technical expertise and assisting in task planning and execution.
  • Stay updated on core infrastructure industry standards and best practices, making recommendations for technology roadmap.
  • Implement and monitor security solutions in accordance with company's Information Security Framework.
  • Perform additional duties assigned by Manager, Global Core Infrastructure.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
  • 5-10 years’ experience managing datacenter systems in large enterprises.
  • Leadership skills with understanding of business capabilities and processes.
  • Broad industry experience, preferably in industrial manufacturing sector.
  • Ability to assess datacenter trends and implement hardware/software standards.
  • Collaborative team player with excellent communication skills.
  • Strong problem-solving ability.
  • Willingness to travel up to 15% for global support.
Organisation and department description The Company is a worldwide manufacturer of roofing and insulation systems, with its European HQ based in Antwerp.Offer They offer a great opportunity within a solid family owned company company that operates worldwide, a good salary and extralegal.benefits. Of course. And besides that: the unique challenge to build and execute great projects and services.
Senior Global System Engineer Vacancy information
IT Infrastructure
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