Job descriptionAs Account Manager, you are part of our Sales team, and you are the ambassador and face of the company. For your customers, you are the first point of contact. You are responsible for selling projects to new customers. You find and follow up on them and act as primary contact.
To be able to play this role successfully, you have a good knowledge of IT, you actively listen to your customers, and you gain a good understanding of their needs and challenges. You are able to highlight the companies' strengths and where they make the difference. You can also link a customer's problem to one of our solutions. For (complex) technical support, you can fall back on experienced system & presales engineers, both within the company and with our partners.
Main tasks:
Existing customers
• Relationship management with existing customers
• Maintenance and strengthening of existing relationships
• Good knowledge of our customers’ projects and IT roadmap
• Upselling and cross selling
New customers
• Active prospection especially for Cloud solutions such as Microsoft Azure/Office365 and ServiceNow
• Collaborating with our marketing for lead generation and market development
• Good understanding of the prospect’s needs, linking them with our solutions
• Presentation of our solutions together with our partners and/or your direct colleagues
• Write proposals and answer all clarifications questions
Profile
• You are very customer-oriented, driven and prospecting does not scare you off
• You speak and write fluent Dutch or French and English
• You have a bachelor's or master's degree, preferably IT-related
• You have already built-up experience in a sales function, preferably IT-related
• You are organized and can work both independently and in a team
• You are a go-getter with a hands-on mentality, you are result-oriented and stress-resistant
• You are communicatively strong, enthusiastic, mature and know how to convince in negotiations
• You have a healthy interest in IT and have potential to grow with our organization
• You have experience with Microsoft Word, Excel, PowerPoint and email tools
Organisation and department description
My client is a consultancy company focusing on the SME, they are approximately 50 employees and they are looking for an IT Account Manager.Offer• A challenging job with plenty of room for initiative within a growing organization
• A stimulating and motivating work environment with great enthusiastic colleagues
• A management team that encourages individual growth and initiative
• An indefinite contract with a competitive salary, attractive extra-legal benefits (transport allowance, daily allowance, eco cheques, internet allowance, hospitalization insurance, group insurance, 20 holidays + 6 ADV days, mobile phone subscription) and an interesting bonus plan
• Continuous training and education
• Hybrid working is our way of working. We first charge around three months to work on-site. After that, you will have the opportunity to work remotely two days a week.